Humanity in Healthcare Privacy Policy 2026
Effective Date: 12 June 2026
Humanity in Healthcare ("HH," "we," "us," or "our") is a trading name of Tionkar Limited, a company registered in Ireland, and is committed to protecting the privacy and data integrity of the elite medical professionals we serve. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, platforms, and the proprietary HH MATRIX protocol. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you as an individual clinician. Professional & Demographic Data: Full name, salutation, professional title/clinical grade (e.g., Consultant, Specialist, Registrar), and primary medical speciality. Contact Information: Email address, phone number (including country code). Programme Suitability Data: Information submitted via our online suitability form, including your current and target registration countries, self-assessed English communication level, prior OET exam experience, and any confirmed future exam date. Technical & Usage Data: IP address, browser type, device identifiers, and behavioural data collected via analytics and tracking tools described in our Cookies section below.
2. How We Use Your Information
We process your data strictly to deliver a premium concierge service and execute high-performance clinical career transitions. Suitability Assessment: To assess your eligibility and calibrate the 6-week intensive HH MATRIX protocol to your specific clinical profile. Platform Optimisation: Using behavioural data and feedback loops to enhance our layout performance, page loading speeds, and overall user experience. Consultation Scheduling: To facilitate your suitability consultation and, where applicable, your onward booking and career placement journey. Security & Risk Mitigation: To detect, prevent, and mitigate technical friction, fraudulent activity, or system vulnerabilities.
3. Data Sharing and Disclosure
We do not sell your personal data. Your information is only shared under strict confidentiality protocols in the following contexts: Health System Partners: With your explicit consent, your programme outcomes and professional profile may be shared with authorised healthcare employers for placement purposes. Service Providers: Trusted technical vendors who support our operations, including Framer (website hosting), Calendly (consultation scheduling), Zoom (consultation delivery), and analytics/tracking providers described in our Cookies section — all under appropriate data processing agreements. Legal Compliance: Where required by law, regulation, or legal process to defend our intellectual property or ensure candidate safety.
4. Data Security & Retention
We implement medical-grade security controls and encryption standards to protect your data from unauthorised access, alteration, or disclosure. We retain your professional and performance data only as long as necessary to fulfil your end-to-end career transition journey, or to satisfy mandatory legal, accounting, and compliance reporting requirements.
5. Your Rights & Data Choices
Depending on your jurisdiction (including the UK GDPR and EU GDPR frameworks), you possess specific rights regarding your personal data: Access & Portability: The right to request a copy of your personal data held within our secure infrastructure. Rectification: The right to update or correct inaccuracies in your demographic or professional record. Erasure ("Right to be Forgotten"): The right to request the permanent deletion of your data, subject to lawful retention overrides. Restriction of Processing: The right to object to or restrict certain data processing activities, such as behavioural tracking. To exercise any of these rights, please contact our data stewardship team at team@wearehh.com
6. Cookies
We use cookies and similar technologies to operate our website and, where you consent, to understand how visitors use our site and to measure the effectiveness of our marketing. Essential Cookies: Required for the website to function correctly. These cannot be disabled. Analytics Cookies: Help us understand site usage via tools such as Google Analytics (GA4) and HotJar, so we can improve performance and user experience. Marketing Cookies: Used to measure the effectiveness of our advertising, including Google Ads conversion tracking. Analytics and Marketing cookies are only activated with your explicit consent, given via the cookie banner presented on your first visit. You may change your preferences at any time [insert link/mechanism once built]. Your consent choice is remembered for 6 months, after which you will be asked again.
7. Updates to This Policy
We reserve the right to iterate this Privacy Policy as our clinical-linguistic data systems evolve. Any modifications will be published directly to this page with an updated effective date.